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FAQs
Account & Security
Why do I need to provide personal information?
How does BeeMarkets protect my personal information?
How long does BeeMarkets store my personal information?
What should I do if my account is stolen?
What should I do if the mobile phone number or email address I used to register with BeeMarkets is lost, invalid or expired?
Deposit & Withdrawal
What is the minimum deposit?
Can I withdraw funds at any time?
My bank card is blocked, what should I do?
Is there a minimum deposit requirement?
Can I still perform transactions after submitting a withdrawal request?
Trading & Execution
How is margin calculated?
The trade button is greyed out. What can I do?
Will there be a negative balance/margin trading?
Does it support news data trading?
What is the maximum number of open positions?
Trading Account
How long does it take to open an account?
Can I change the base currency?
Can I change my account leverage?
What is the difference between a demo account and a real account?
Will the account be cancelled if the account balance reaches zero?
Trading Knowledge Base
What is the difference between traditional trading and forex trading?
What is the quote currency?
What is the base currency?
What is an index?
What is a pip?
